Contact Jambo Zanzibar

How to reach us

Write to hello@jambo-zanzibar.com. Replies usually take a few working days. Putting the name of the page in the subject line helps us sort messages.

We use your email address only to reply to you, as set out in our privacy policy.

Corrections and updates

Practical details in Zanzibar change faster than any guide can keep up with. The reports that help most concern what travellers pay on the spot: ferry fares and sailing times between Dar es Salaam and Stone Town, covered in our ferry and transfer guide, the entrance fees at Jozani Forest and on Prison Island, or the cost of the mandatory travel insurance explained on the visa and insurance page.

Please tell us which page you were reading, what you found and, if possible, when and where you saw it: a ticket, a sign at the gate or an official website. Each practical guide shows the date it was last reviewed, which makes a recent first-hand report easy to compare.

Bookings, changes and refunds

Jambo Zanzibar is not a tour operator and does not sell or manage bookings. Tours and transfers are booked directly with the platforms, which handle payment, cancellations and customer service. For a change of date, a cancellation or a refund, please contact the platform where you booked: we have no access to your reservation.

Tour operators, hotels and local businesses

If you run boat trips, spice tours or transfers, or offer accommodation in Zanzibar, and think the guide should know about you, send a short introduction and a link to your website.

Proposals are welcome, but commissions do not influence our editorial content: tours are chosen on itinerary, ratings, group size, safety and cancellation policy. Our affiliate disclosure explains how the site is funded.